Legal
Privacy Policy — Bobby Wood / Burke Wood Co.
This policy explains how Burke Wood Co. and Burky handle information through this website and customer-care communications.
This Privacy Policy describes how Bobby Wood, doing business as Burke Wood Co. (“Burke Wood Co.”), collects, uses, and protects information.
Scope of this policy
This policy applies to information handled through the Burke Wood Co. website and through Burky, a customer-care service that may support calls and text messages on behalf of participating businesses.
When Burky supports a participating business, information may be processed to help that business respond to prospective or current customers. The participating business may also have its own privacy practices.
Information that may be collected
Depending on how you interact with the website, Burke Wood Co., Burky, or a participating business, information may include:
- Your name, phone number, and email address.
- Business information and other contact details.
- Call and SMS metadata and content, as applicable to the interaction.
- Information you voluntarily provide in a conversation, message, or website form.
How information may be used
Information may be used to:
- Operate and support the Burke Wood Co. website and Burky.
- Route calls and messages for participating businesses.
- Respond to customer inquiries and provide customer support.
- Maintain records needed to operate and troubleshoot the service.
- Comply with applicable obligations.
Operational service providers
Information may be processed by service providers when necessary to operate the website, communications, and customer-care services. That operational processing is different from sharing information for another party’s marketing or promotional use.
SMS messaging
The SMS program is operated by Bobby Wood / Burke Wood Co. SMS messages associated with Burky are customer-care communications, not marketing or promotional messages. Message frequency may vary. Message and data rates may apply.
SMS opt-in/consent data, mobile phone numbers, and personal information collected for SMS messaging will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
Privacy questions
For questions about this policy or how information is handled, email support@burkewoodco.com.
See the Terms & Conditions for terms that apply to the website, Burky, and customer-care SMS messaging.